We won't describe our personal experience up and down the mountain other than to say it was truly one of the most outstanding trips of our lives. We will however tell you about the ClimbKili.com experience and its amazing staff. Firstly we are not connected with Climb Kili in any way other than having hired them to act as our guides on our various recent excursions in Tanzania. The staff are truly outstanding. From Tiffany Watson in the head office in the US to the welcoming staff in Arusha to the guides and porters - they are all amazing. We used ClimbKili for our Kili climb, our Mt Meru climb and 2 safaris and some down time in Zanzibar. Every staff member was professional and genuinely cared to ensure that we were having the best and most complete experience. Due to a family illness back home, we had to leave Tanzania before our trip was over. Tiffany expressed sincere sympathy for our family troubles and was instrumental in helping us reorganize our schedule and affairs under very tight time frames. It cannot be stressed enough how important it is to have someone like Tiffany help you out in a foreign country when the truly unexpected happens back home. We can't thank you and your staff enough for everything you did. You are truly one in a million.