Eleven of us climbed with Climb Kili and had a terrific experience. Tiffany was awesome with communication and answering our many questions. Going into the hike we were very well informed. Emanuel was an awesome guide. He spoke very good English and was flexible with our requests. He also did a good job informing us of what our day-to-day schedules would be. Climb Kili was also excellent at addressing issues that you inevitably encounter on a hike like this. For example, one tent had a zipper that was stuck and would not close. When we brought it to Emanuel's attention we did not see the tent again (not sure what happened to it!) Overall I would highly recommend Climb Kili for your Kilimanjaro hike!