My husband and I just returned from climbing Mt. Kilimanjaro via the Machame route (7 days/ 6 nights). The experience was unforgettable, in great part due to Climb Kili. They had quality equipment for rental (the airline lost my bag, so I rented a sleeping bag and gaiters) and the service of the guides and porters on the mountain exceeded our expectations! Our communication with Tiffany from the Climb Kili office in the U.S. was frequent and helpful prior to our departure. She promptly answered questions regarding what was included in the cost, tipping guides and porters, scheduling, equipment, and other general information. Once on the mountain, our guides (Good Luck, God Bless, Amani and Natodi) were extremely attentive, positive and encouraging - frequently checking in to make sure we were comfortable with the altitude and pace of the climb. We had 4 guides and 26 porters for 7 climbers. They briefed us nightly on the following day's hike - what to pack and what to expect. They even carried our day packs on summit day when every member of our group was too tired to carry their own! The porters were efficient, polite, and simply impressive. They had our tents, bags, drinks and snacks all set up by the time we arrived at each camp. Every morning, they brought hot tea and a bowl of hot water to our tents, and another bowl of hot water each evening. The entire mountain staff was full of energy and enthusiasm. Tents and sleeping bags (with a fleece lining) were warmer than expected (in below freezing temperatures, hail and snow). Food was tasty, varied, and abundant at each meal. They encouraged us to eat quite a bit to keep up with the calories we were burning each day. A private toilet tent for our group was very pleasant compared to the public restrooms at each camp. Overall, the experience was amazing and the staff was fantastic. I would highly recommend Climb Kili for couples, groups, and individuals!